- Solution 1
Go to Qualibrate Updater installation folder and find a file called QualibrateDB.db.
Delete the QualibrateDB.db file and start the Qualibrate Updater using the Icon from desktop.
The Updater Settings window should be displayed.
Enter the credentials for the Qualibrate environment and choose apply
Right click on the Qualibrate Updater icon in system tray and choose "Connect to QFP"
- Solution 2
Reinstall the Qualibrate tools
Go to Qualibrate Updater installation folder and run Uninstall.exe. It will perform a silent uninstall of all Qualibrate tools (This file may not be available to all versions of Qualibrate.
If this file is not present on your system, got to "Add remove Programs" from Control Panel and manually uninstall all QFP applications as well as Qualibrate Updater.
After all the Qualibrate Applications were uninstalled, reinstall and configure the Qualibrate Updater using the following guide.