To ensure the proper connection of the Qualibrate, the TLS 1.2 protocol has to be enabled in Windows. This can be done by a user with permission to use the registry.
The following procedure can be used to check and enable the TLS 1.2 protocol:
Launch the Run accessory with its Windows key + R keyboard shortcut
Input ‘regedit’ in Run, which will open the Registry Editor.
Then open this registry key path in the Registry Editor:
If users can’t see TLS 1.2 and Client subkeys, they’ll need to create them. Right-click Protocols, select New > Key, and then enter ‘TLS 1.2’ as the key title.
5. Next, right-click TLS 1.2, select the New & Key options, and enter ‘Client’ as the title for the second subkey.
6. Select the Client key, and right-click an empty space on the right of the Registry Editor to select New > DWORD (32-bit) Value.
7. Enter ‘Enabled’ as the new DWORD’s title.
8. The default value for the Enabled DWORD is 0, which disables TLS 1.2. You can double-click Enabled to edit its value with 1 (TLS 1.2 on).
9. Close the Registry Editor and restart Windows.